Super Lawyer

Category: In–House Counsel

  • “I’ve learned that the best legal solutions aren’t just technically correct : they’re commercially viable and operationally practical.” – Neha Shankar, Director Legal (Deputy General Counsel) at Innovaccer.

    “I’ve learned that the best legal solutions aren’t just technically correct : they’re commercially viable and operationally practical.” – Neha Shankar, Director Legal (Deputy General Counsel) at Innovaccer.

    This interview has been published by Anshi Mudgal and The SuperLawyer Team

    You’ve led high-stakes SaaS and IT contract negotiations across jurisdictions like the US, UK, Middle East, and India. What key legal and commercial differences have you observed among these regions, particularly in structuring and negotiating complex technology agreements?                                  

    The fundamental difference is risk philosophy and regulatory approach. US contracts are heavily liability-focused with aggressive risk shifting – broad indemnities, high liability caps, and extensive IP warranties because litigation risk is real. UK/EU takes a more balanced approach with reasonable risk allocation, but GDPR fundamentally changed data processing terms and cross-border transfer requirements.

    Middle East markets are relationship-driven with conservative risk tolerance – they often require local partnerships, prefer advance payments or guarantees, and decision-making is more hierarchical. Each country varies significantly – UAE’s approach differs from Saudi Arabia’s regulatory framework.

    India is extremely cost-sensitive with detailed SLA requirements and strong data localization mandates under DPDP Act. There’s preference for Indian governing law and local arbitration venues.

    For AI and emerging tech, the differences are stark. US allows broad AI disclaimers and extensive model training rights. EU requires AI Act compliance with strict accountability for high-risk systems. The Middle East often mandates human oversight for AI decisions. India’s framework is still emerging but trending toward data sovereignty.

    My approach: Use master agreements with jurisdiction-specific addenda rather than one-size-fits-all contracts. Build modular compliance sections that adapt to local requirements. Most importantly, understand that what works in Silicon Valley often needs significant adaptation – both legally and commercially – for other markets.

    As Director-Legal (Deputy General Counsel) at Innovaccer and a close advisor to both leadership and product teams, how has your role evolved beyond traditional contract review into a more strategic business function? 

    My role has evolved from traditional lawyer to strategic business partnership. I’m now embedded with product and leadership teams from the earliest stages – helping architect compliance into product roadmaps rather than reviewing afterward, participating in M&A strategy and market expansion decisions, and turning regulatory requirements into competitive advantages. I’ve built legal infrastructure that operates at business speed through automated workflows, self-service templates, and proactive frameworks that eliminate bottlenecks. The result is measurably faster deal cycles, on-schedule product launches, and better strategic decision-making because legal insights come early in the process rather than as obstacles later. Legal has become a growth accelerator rather than a cost center.

    From negotiating complex IT contracts to managing commercial transactions, you’ve worked extensively across highly regulated sectors. How do you stay abreast of evolving legal and regulatory frameworks, particularly in areas like data privacy and technology law? What’s your approach to identifying and mitigating legal risks in such fast-paced and dynamic industries?

    Staying current in fast-moving regulatory environments requires a systematic approach, not just ad-hoc reading. I’ve built a multi-layered monitoring system that combines automated alerts, industry networks, and practical application. For regulatory tracking, I use targeted legal research platforms with custom alerts for specific jurisdictions and practice areas – data privacy updates from key regulators like FTC, state AGs, and international bodies. I also maintain relationships with specialized regulatory counsel in different jurisdictions who provide real-time insights on enforcement trends and practical legal and compliance interpretations.

    Industry engagement is equally important. I’m active in relevant legal associations and regularly attend focused conferences – not general legal events, but sector-specific gatherings where regulators actually speak and share enforcement priorities. Peer networks with other in-house counsel facing similar challenges provide invaluable practical insights you can’t get from legal publications.

    For risk identification, I’ve developed frameworks that integrate legal monitoring with business operations. I work closely with product, engineering, and business development teams to understand what’s actually being built and sold, not just what’s documented. This early visibility lets me spot regulatory risks before they become legal problems.

    My mitigation approach focuses on building scalable systems rather than case-by-case reviews. I create legal frameworks that can adapt to regulatory changes without rebuilding everything. For data privacy, this means privacy-by-design architectures that can accommodate new requirements. For commercial transactions, it means modular contract structures that can be updated efficiently.

    The key is making legal monitoring a business process, not a personal responsibility. When regulatory changes happen, we can adapt quickly because the infrastructure is already in place.

    In the early stages of your career, you worked across diverse areas like transaction structuring, energy law, employment compliance, and more. How has this multidisciplinary exposure informed your legal thinking and approach as an in-house counsel today? 

    That multidisciplinary foundation taught me to see legal issues as interconnected business problems rather than isolated practice areas. Working in energy law showed me how regulatory frameworks shape entire business models. Transaction structuring taught me to think commercially about risk allocation. Employment laws gave me an operational perspective on how legal requirements actually impact day-to-day business. Now as in-house counsel, I don’t just analyze contracts in isolation – I understand how employment terms affect deal structures, how regulatory compliance impacts transaction timelines, and how operational realities influence legal strategy. This cross-functional thinking lets me spot issues other lawyers miss and provide solutions that work across multiple business functions. Instead of saying ‘that’s not my area,’ I can connect dots between different legal domains to solve complex business challenges more effectively.

    You’ve worked closely with business stakeholders, particularly in the IT sector. What are some common challenges you encounter in ensuring legal compliance, and how can businesses proactively address these issues early in the process to avoid future roadblocks? 

    The biggest challenge is that business teams treat legal compliance as a final review step rather than a foundational design element. In commercial contracting, sales teams often negotiate terms that create operational nightmares – promising SLAs we can’t meet or data processing we can’t legally perform. On the product side, teams build features first, then discover they violate privacy laws or create IP ownership issues. My approach is embedding legal requirements upfront – I work with sales to create contract playbooks with pre-approved terms that close deals faster, collaborate with product teams during feature planning to ensure privacy-by-design, and partner with engineering on data architecture that supports both business needs and regulatory compliance. I also build automated approval workflows and self-service legal tools so teams can move at business speed without creating risks. The result is that legal becomes a competitive advantage – we can commit to terms competitors can’t, launch compliant products faster, and avoid the costly retrofitting that kills margins and delays launches.

    With over a decade of experience, what initially drew you to pursue law as a career? When you reflect on your journey now, how has your vision evolved since those early days?  

    I was initially drawn to law because I saw it as a way to solve complex problems and create structure in ambiguous situations. Early on, I thought legal work was about finding the right answer in statutes and precedents. Over the past decade, I’ve realized that the most impactful legal work happens at the intersection of law and business strategy – it’s not just about compliance, but about enabling growth and competitive advantage. My vision has evolved from being a legal expert who provides advice to being a business partner who helps drive outcomes. I’ve learned that the best legal solutions aren’t just technically correct – they’re commercially viable and operationally practical. What excites me now is using legal expertise to unlock business opportunities that others can’t see, whether that’s structuring deals that competitors can’t match or building compliance frameworks that become market differentiators. Law became less about finding answers in books and more about creating solutions that don’t exist yet.

    Recognized for your strong contributions across industries, what core values or guiding principles have anchored your legal journey? Looking ahead, what goals or aspirations do you hold for the future?  

    Ans: Three core principles have guided my legal career: pragmatic problem-solving over theoretical perfection, business enablement rather than risk avoidance, and building scalable systems instead of one-off solutions. I’ve always believed that the best legal advice is the advice that actually gets implemented – which means understanding business realities and crafting solutions that work operationally, not just legally. My approach has been to turn legal requirements into competitive advantages rather than compliance burdens. Looking ahead, I’m focused on leveraging emerging technologies like AI to transform how legal functions operate – building intelligent contract systems, predictive compliance frameworks, and automated risk assessment tools that let legal teams operate at unprecedented scale and speed. My aspiration is to help redefine what in-house legal can accomplish, moving from a support function to a strategic driver of business growth and innovation. The future of legal is about using technology and strategic thinking to solve business problems that haven’t been solvable before.

    Legal work in high-stakes corporate environments is intense. How do you balance your professional responsibilities with personal well-being? What practices or activities help you recharge and maintain perspective? 

    Honestly, I’m a natural hustler – I thrive on the intensity and challenge of high-stakes legal work. But I’ve learned that raw drive without strategy leads to burnout, not breakthrough results. The key is channeling that energy where it creates maximum impact rather than spreading it thin across everything.

    With experience, I’ve developed systems for sustainable high performance. I start my day with strategic work before reactive demands take over, and I batch similar tasks to maintain deep focus rather than constant context-switching. Outside work, I stay physically active and spend time with my dog – there’s something grounding about that unconditional companionship that cuts through legal complexity. I’m also involved in community animal welfare work, which connects me to something meaningful beyond corporate environments.

    The breakthrough insight: stepping away from legal problems often unlocks better solutions when I return. I’ve built strong professional relationships that provide perspective during intense periods, and I’ve learned to distinguish between urgent and important – not every crisis is actually critical. This lets me stay calm under pressure and direct my hustler energy where it matters most. Sustainable excellence isn’t about working harder – it’s about managing energy strategically.

    Given your wide-ranging expertise, what advice would you offer to young lawyers entering the legal profession today particularly those looking to build careers in corporate law, technology, or cross-border commercial practice? 

    Three pieces of advice: First, become genuinely business-literate, not just legally competent. Understand how companies actually make money, how technology works, and what drives commercial decisions. The lawyers who succeed long-term are those who can translate legal requirements into business solutions. Second, specialize early but stay adaptable. Pick a sector like fintech or healthcare and become the go-to expert, but develop skills that transfer across industries – contract negotiation, regulatory analysis, and strategic thinking are universal. Third, build relationships before you need them. The best opportunities come through networks, not job boards. Connect with in-house counsel, business leaders, and peers who’ll become your referral sources and collaborators. For cross-border work specifically, understand that legal expertise alone isn’t enough – you need cultural fluency and practical knowledge of how business actually gets done in different markets. Most importantly, think like a business partner from day one. Don’t just identify problems – propose solutions. The lawyers who advance fastest are those who make their clients’ lives easier, not more complicated.

    Get in touch with Neha Shankar –

  • “In essence, global success in law is no longer reserved for the privileged few. With the right mindset, a commitment to growth, and the courage to take that first step, no matter how small, you can carve your own path.” – Medini Sourav Dutta, Regional Lead Legal at The Hershey Company, Malaysia.

    “In essence, global success in law is no longer reserved for the privileged few. With the right mindset, a commitment to growth, and the courage to take that first step, no matter how small, you can carve your own path.” – Medini Sourav Dutta, Regional Lead Legal at The Hershey Company, Malaysia.

    This interview has been published by Anshi Mudgal and The SuperLawyer Team

    Your journey from a remote village in India to a senior legal role in a century-old American multinational is incredibly inspiring. What early experiences or turning points played a pivotal role in developing your interest in Law in the first place?

    Growing up in a remote village in Assam, access to resources was limited, but the values instilled in me, resilience, curiosity, and a strong sense of justice, were profound. I vividly remember witnessing everyday challenges faced by people in my community, often due to a lack of awareness of their rights or access to legal support. These early observations sparked a deep interest in the mechanisms of justice and how the law could serve as a tool for empowerment.

    A pivotal moment came during my school years when I had the opportunity to assist a local teacher who was helping villagers draft and understand basic legal documents. That experience, though informal, was transformative. It opened my eyes to how meaningful an impact legal knowledge could have when applied with empathy and purpose.

    Later, during my university studies, I was drawn not just to the theory of law, but also to its application in real-world, cross-border business scenarios. This interest deepened as I began to understand the role legal professionals play in shaping not only individual outcomes but also the trajectory of entire organizations.

    Each step of the way, from the modest beginnings in my village to engaging with multinational teams across continents, has been driven by a belief that the law, when practiced with integrity and foresight, can be a powerful enabler of growth, fairness, and progress.

    Spanning over 15 years across industries like pharmaceuticals, IT, and manufacturing, your career reflects both depth and versatility. What foundational lessons from your early roles continue to guide your practice today?

    One of the most enduring lessons from my early roles is the importance of listening deeply and understanding the business context before offering legal advice. Early in my career, I realized that being technically sound in law is essential but not sufficient. To be truly effective, a legal professional must align legal strategy with business objectives and operational realities. This perspective has consistently guided my approach across industries.

    Another foundational lesson is the value of clarity and simplicity in communication. Whether I was supporting a pharmaceutical company on regulatory compliance or helping an IT firm scale its contract operations, I learned that demystifying legal complexity for non-legal stakeholders builds trust and accelerates decision-making. The ability to translate legal language into practical guidance is something I continue to emphasize and foster in the teams I lead.

    Lastly, adaptability has been a constant companion. Working across different geographies and regulatory frameworks, from India to the Americas, taught me to stay agile, culturally sensitive, and open to learning. The legal landscapes may differ, but the need for sound judgment, ethical integrity, and strategic foresight remains universal.

    These early principles, business empathy, clear communication, and adaptability, have become the cornerstones of my practice and continue to shape how I engage with stakeholders, lead teams, and deliver value in complex, evolving environments.

    At The Hershey Company, you’ve played a key role in ensuring compliance with corporate governance, legal obligations, and regulatory standards across regions including APAC and Europe. Could you share one of the most challenging situations you’ve encountered in this journey, and how you effectively navigate it?

    Thank you for the question. While I must respect the confidentiality obligations inherent to my current role and cannot discuss specific internal situations, I can share that navigating complex compliance challenges across diverse jurisdictions requires a combination of proactive stakeholder engagement, cross-functional collaboration, and adaptability to evolving regulations.

    In my experience, the key to effectively managing such challenges lies in fostering open communication with local experts, aligning legal strategies with business goals, and maintaining a flexible yet rigorous approach to compliance. This mindset has consistently enabled successful navigation of complex regulatory environments without compromising confidentiality.

    With extensive experience in negotiating high-value contracts, what common pitfalls have you observed in commercial negotiations and how can legal teams proactively avoid them in high-pressure environments?

    One of the most common pitfalls I have observed in high-value commercial negotiations is focusing too heavily on legal minutiae without fully understanding the commercial drivers and deal dynamics. While it’s crucial to safeguard the company’s legal interests, an overly rigid approach can alienate the counterparty or delay progress, especially in high-pressure environments where timing and agility are critical.

    Another frequent misstep is insufficient alignment between the legal team and internal business stakeholders before negotiations begin. When legal teams are brought in late or are not fully briefed on the business objectives and risk tolerance, negotiations can become reactive rather than strategic, leading to missed opportunities or poorly structured outcomes.

    To proactively avoid these pitfalls, I emphasize the following approaches:

    1. Early and continuous collaboration: Involving legal professionals at the outset of the deal cycle fosters a proactive, strategic approach rather than a reactive one. By gaining a deep understanding of the underlying business rationale, legal teams can craft solutions that not only mitigate risks but also actively facilitate and enable the successful execution of the deal.
    2. Scenario planning and fallback positions: In high-stakes negotiations, pressure can lead to rushed decisions. By preparing fallback positions and pre-approved negotiation levers in advance, legal teams can respond quickly without compromising on key risk parameters.
    3. Clear internal alignment on priorities: Before entering negotiations, I ensure that all internal stakeholders, from finance to operations, are aligned on what is negotiable and what is not. This clarity helps present a united front and prevents conflicting messages during the negotiation process.
    4. Balancing firmness with flexibility: Successful negotiations often require finding creative middle ground. Legal teams that are solution-oriented, commercially aware, and culturally attuned are far better positioned to achieve outcomes that are both compliant and commercially viable.

    Ultimately, effective negotiation is about understanding both the legal and human elements of the deal. By staying calm under pressure, communicating clearly, and staying focused on the end goal, legal teams can not only protect the business but also enhance its reputation as a trusted and pragmatic partner.

    Legal technology and process optimization are central to your work. What do you see as the biggest opportunities and challenges for legal departments embracing automation and AI in contract lifecycle management?

    The rise of automation and AI in contract lifecycle management presents an exciting opportunity for legal departments to transform from being reactive support functions to strategic enablers of business efficiency and growth. When implemented thoughtfully, legal technology can drastically reduce cycle times, improve compliance, and deliver actionable insights from contract data, turning legal operations into a source of competitive advantage.

    With AI-powered analytics, legal teams can extract trends from thousands of contracts, identifying risks, renegotiation triggers, or compliance gaps proactively. Automation also enables standardization and scalability, especially for high-volume, low-risk agreements, freeing up legal talent to focus on complex, strategic matters.

    However, the challenges are equally significant. One major hurdle is change management. Legal functions have traditionally been risk-averse, and shifting mindsets toward embracing technology can be slow. Without clear alignment between legal, IT, procurement, and business teams, implementation can become fragmented, resulting in poor adoption and underutilized platforms.

    Another challenge is balancing automation with judgment. AI can streamline workflows, but legal decision-making still requires human insight, especially in nuanced or high-stakes scenarios. Ensuring that automation enhances, rather than replaces, critical thinking is key.

    To navigate this journey successfully, I believe legal departments should focus on three core principles:

    • Start with process clarity and optimize before automating.
    • Select tools that integrate seamlessly into existing ecosystems and workflows.
    • Invest in capability building, ensuring teams are trained not just on how to use technology, but how to extract its full strategic value.

    Ultimately, the goal is not just to automate for efficiency but to elevate the role of legal as a proactive, tech-enabled partner in the business ecosystem.

    You’ve led teams and collaborated across functions globally. What leadership principles have stayed with you, especially when working with diverse legal and business stakeholders?

    Leading and collaborating across diverse legal and business teams, often spread across different geographies, cultures, and regulatory environments, has taught me that effective leadership is grounded in empathy, clarity, and trust.

    One principle that has consistently guided me is the importance of active listening and cultural sensitivity. In global environments, legal and business perspectives can vary significantly depending on local norms, risk perceptions, and market dynamics. Taking the time to understand those perspectives, before offering solutions, builds credibility and strengthens collaboration.

    I also believe in leading with clarity of purpose. Whether I’m guiding a legal team or partnering with cross-functional stakeholders, I strive to clearly communicate goals, expectations, and the rationale behind key decisions. In complex projects, especially those involving regulatory or commercial risk, clarity helps align efforts and fosters collective ownership.

    Another key principle is empowerment through trust. I have found that giving people the space to take ownership while being available as a sounding board, creates stronger, more resilient teams. It is especially important when managing legal functions across time zones, where micromanagement is not only ineffective but also unsustainable.

    Finally, I try to lead by example, particularly when it comes to integrity and accountability. In legal roles, your credibility often precedes you. Being consistent, dependable, and fair, even under pressure, helps build long-term trust across both legal and business communities.

    In essence, leadership in a global legal context isn’t just about directing, it is about connecting, aligning diverse perspectives toward common objectives, and doing so with authenticity, respect, and strategic foresight.

    Your early exposure to litigation and dispute resolution must have provided valuable perspective. How did you decide to transition to an international practice and how did you navigate the complexities involved with it?

    My early exposure to litigation and dispute resolution gave me a solid ground in the fundamentals of legal analysis, advocacy, and risk assessment. Working on contentious matters in the Indian legal system taught me to think critically, anticipate challenges, and understand the nuances of courtroom dynamics, all of which are invaluable skills, even outside the litigation context.

    However, over time, I became increasingly drawn to the preventive and strategic side of legal practice, particularly how legal frameworks could be leveraged to support business growth, mitigate risk before it materializes, and enable long-term value creation. I saw international practice as a natural evolution of this interest. It offered the opportunity to work across jurisdictions, partner closely with business leaders, and help organizations navigate regulatory complexity on a global scale.

    The transition wasn’t without challenges. Moving from a litigation-focused role to an in-house, cross-border environment required me to reorient my mindset from issue resolution to issue prevention, and from adversarial negotiation to collaborative problem-solving. I invested significant time in understanding international legal systems, both common law and civil law traditions, as well as gaining fluency in business operations and corporate governance.

    One of the most effective ways I navigated this shift was by embracing continuous learning and remaining adaptable. I took on roles that expanded my exposure to multinational operations, built relationships with colleagues across functions and cultures, and sought mentors who had successfully made similar transitions.

    In hindsight, my litigation experience gave me a strong foundation in legal rigor and risk management, while my move into international practice allowed me to broaden my impact, helping businesses not just survive legal hurdles, but thrive through strategic legal support.

    Having worked across both common and civil law systems, what key differences do you notice in legal operations, and how do you keep up with the ever changing dimensions of legal compliances across jurisdictions?

    Working across both common and civil law systems has deepened my appreciation for the diversity in legal reasoning, procedural approaches, and the role of precedent in shaping legal outcomes. In common law systems, there is a strong reliance on case law and judicial interpretation, which demands a nuanced understanding of precedent and how it evolves over time. In contrast, civil law systems are more codified and statute-driven, requiring a close reading of the legislative framework and its administrative interpretations.

    From an operational standpoint, these differences manifest in contract drafting styles, dispute resolution mechanisms, and compliance expectations. For instance, civil law jurisdictions may favor more concise contracts that rely on statutory provisions, whereas common law jurisdictions often require more detailed, self-contained agreements. Similarly, the pace and approach to regulatory enforcement can vary widely. What is standard in one jurisdiction may be seen as intrusive or inadequate in another.

    To manage these complexities, I take a proactive, layered approach to legal compliance:

    • Local Expertise: I collaborate closely with local counsel and regional experts to stay aligned with jurisdiction-specific interpretations and enforcement trends. This ensures that our global strategies are grounded in local realities.
    • Knowledge Sharing and Internal Training: I prioritize creating internal awareness through cross-functional training, compliance toolkits, and internal policy updates, making sure legal and business teams are equipped to operate responsibly across borders.
    • Regulatory Monitoring and Strategic Technology Use: I leverage legal tech solutions and regulatory intelligence platforms to track evolving legal landscapes, particularly in areas like data privacy, ESG, and trade compliance, where change is rapid and multidimensional.
    • Harmonization with Flexibility: Wherever possible, I advocate for harmonized global processes that can be tailored for local adaptation. This allows for consistency in core legal and compliance principles while respecting jurisdictional nuances.

    Ultimately, navigating these varied legal systems requires not only technical knowledge, but also cultural sensitivity, open communication, and a commitment to continuous learning. It is this blend of structure and adaptability that allows legal operations to remain effective and compliant in a constantly shifting global environment.

    What advice would you offer to young legal professionals particularly those from non-metropolitan backgrounds aspiring to make a mark globally? And how do you personally stay ahead in this ever-evolving legal ecosystem?

    To young legal professionals, particularly those from non-metropolitan or modest backgrounds, I want to say that your origin does not define your destination. What matters most is your willingness to learn, your resilience in the face of challenges, and your ability to adapt. I come from a remote village in Assam, and I understand firsthand the barriers, both visible and invisible, that can make global aspirations seem out of reach. But those very roots can also be your greatest strength. They teach you humility, grit, and the power of persistence.

    My advice is to focus on building a strong foundation in both legal knowledge and practical skills. Be curious, ask questions, and don’t shy away from stepping outside your comfort zone. Seek mentors, even if informally, and be open to feedback. Language, geography, or access may feel like limitations initially, but with consistency, self-discipline, and digital access to global knowledge, those gaps can be closed.

    Also, understand that legal excellence today goes beyond black-letter law. Develop a commercial mindset, be tech-aware, and build cultural fluency. In a globalized legal ecosystem, your ability to collaborate across time zones, cultures, and functions is just as critical as your ability to interpret a statute.

    As for how I stay ahead in this evolving field, it is a combination of continuous learning, strategic networking, and hands-on collaboration. I make it a point to stay informed through industry publications, legal tech forums, and cross-functional discussions. I also learn immensely from mentoring others which offers fresh perspectives and keeps me grounded.

    In essence, global success in law is no longer reserved for the privileged few. With the right mindset, a commitment to growth, and the courage to take that first step, no matter how small, you can carve your own path.

    Get in touch with Medini Sourav Dutta –

  • From NLIU to the World Stage: Women in Tech Leading the Next Frontier of Technology Law and Data Privacy – Kriti Sharma, Director, Head of Regulatory Legal and Compliance (India and Southeast Asia) at Dun & Bradstreet, and Data Protection Officer (India and Singapore).

    From NLIU to the World Stage: Women in Tech Leading the Next Frontier of Technology Law and Data Privacy – Kriti Sharma, Director, Head of Regulatory Legal and Compliance (India and Southeast Asia) at Dun & Bradstreet, and Data Protection Officer (India and Singapore).

    This interview has been published by Anshi Mudgal and The SuperLawyer Team

    Starting from your first role in 2008 at Khaitan & Co., you’ve built a legal career that bridges traditional law and cutting-edge technology. What mindset shaped this journey?
    My journey has been one of deliberate growth — from shadowing senior counsel during internships to advising boards on privacy and AI. At NLIU, I learned discipline and legal craftsmanship. Assisting senior counsel before the Supreme Court taught me the value of precision in advocacy.

    Joining Khaitan & Co. in 2008 gave me exposure to private equity and M&A, where I realized law can enable growth, not just mitigate risk. These experiences shaped my approach to law as a living system — not merely a set of rules.

    “Every deal, every court brief was a rehearsal for the lawyer I was becoming.”

    You pursued an MSc in Law & Finance at the University of Oxford in 2015. How did this experience reshape your perspective on law, business, and technology?
    Oxford was transformational. The program pushed me to think like a policymaker and strategist, marrying systems thinking with economic foresight. The admissions process itself forces you to ask: Who are you, and what will you change?

    At Oxford, I realized law is not just about resolving disputes — it’s about designing fairer futures. Today, whether drafting cross-border data policies or shaping ethical AI frameworks, I rely on those lessons — precision, foresight, and human-centered thinking.

    “Oxford didn’t just open doors. It reshaped how I walk through them.”

    After Oxford, you joined Baker & McKenzie, London, in 2016, working on complex cross-border deals. How did this prepare you for tech law challenges?

    Baker & McKenzie exposed me to multi-jurisdictional transactions involving data, competition law, and tech-driven businesses. It refined my ability to integrate legal advice with commercial strategy — a skill that remains critical in regulatory leadership.

    “Global deals teach you that law is not just local compliance — it’s about harmonizing rules with vision.”

    With the Digital Personal Data Protection Act, 2023 (DPDPA) reshaping privacy frameworks, what should businesses focus on?

    DPDPA 2023 introduces a consent-first, rights-driven approach. Businesses must embed privacy into their DNA. The Business Requirement Document on Consent Management becomes crucial — translating legal obligations into features like granular consent, revocation, and audit logs.

    For SaaS companies, compliance means building privacy into product architecture from the start — not bolting it on later.

    “Under DPDPA, privacy is no longer a checkbox. It’s a design principle.”

    AI regulation is evolving fast. How should SaaS companies approach permitted AI usage?

    Permitted AI usage means innovating responsibly — ensuring data processing aligns with consent, purpose limitations, and ethical safeguards. For SaaS, it requires documenting use cases, maintaining risk registers, and conducting ethical reviews before rollouts.

    “Permitted AI usage is about proving that innovation respects rights, not just scaling technology.”

    You transitioned from law firms to leading compliance and privacy in-house. How did this shape your leadership style?

    Law firms were my training ground, but moving in-house allowed me to build rather than just fix. At CoinSwitch and later at Dun & Bradstreet, I became a translator between risk and vision — operationalizing DPDPA and IT Act obligations into workflows teams could implement.

    Leading cross-border teams taught me that leadership isn’t about authority; it’s about making people feel safe, seen, and inspired.

    “You can’t lead well if you’re afraid of being disliked. Courage creates clarity.”

    Aligning compliance across India, Singapore, and European markets is challenging. What worked for you?

    The key is balancing speed with regulation. At Dun & Bradstreet, we operationalize DPDPA alongside Singapore’s PDPA while maintaining agility. The secret lies in simplifying complex regulations into actionable steps and keeping regulatory reporting both consistent and efficient.

    “Regulatory leadership is about keeping law human.”

    You’ve faced curveballs in high-stakes environments. How have they shaped you?

    I’ve seen strategies falter and negotiations stall — not because of effort, but because the environment changed faster than expected. Each curveball wasn’t a setback; it was a reset that made me sharper.

    Examples:

    • In a cross-border M&A deal, cultural misalignment nearly derailed progress. Listening and adapting saved the deal.
    • During a privacy review, spotting gaps in vendor contracts early prevented regulatory risk.
    • When developing a consent framework, simplifying it through user-centric design improved adoption across teams.

    “Curveballs teach you to anticipate change, stay agile, and turn challenges into frameworks that drive long-term success.”

    What do recognitions like being featured in prominent legal rankings or industry awards mean to you in terms of your professional journey and leadership?

    These awards reflect consistency and relevance. They’re not destinations; they’re mirrors reminding me to stay adaptive, curious, and innovative while empowering the teams I work with.

    “Careers aren’t built in boardrooms. They’re built in quiet moments of reflection, persistence, and refusal to be ordinary.”

    You lead Regulatory, Legal & Compliance across India and Southeast Asia. How can a lawyer carve their path to becoming a DPO while managing these broader responsibilities?

    Being an effective DPO while leading regulatory, legal, and compliance functions means more than knowing laws — it’s about embedding privacy into the company’s growth strategy.

    At Dun & Bradstreet, where analytics power decisions for enterprises worldwide, the DPO role is integral to building trust while enabling innovation.

    What works:

    • Deepen expertise in privacy (DPDPA, sectoral laws, cybersecurity).
    • Embed privacy into processes, not just policies.
    • Work across teams — legal, product, engineering — to align compliance with agility.
    • Learn from real challenges, such as mitigating risks in cross-border data flows.
    • Keep learning and stay visible through certifications and thought leadership.

    “A great DPO doesn’t just enforce compliance; they design trust that drives the business forward.”

    What’s your advice for young lawyers entering privacy and tech law?
    Pick a niche — privacy, SaaS, fintech — and go deep. Master laws like DPDPA 2023, the IT Act, AI frameworks, and client-facing SEBI regulations. Pair this with an understanding of how technology works, and share your insights through writing and forums.

    “Expertise is built when curiosity meets consistency.”

    You’ve handled billion-dollar deals and privacy decisions impacting millions. How do you stay grounded?

    Balance is intentional. Strong mentors and high-performing teams keep me centered. High-stakes work demands clarity that comes from preparation and purpose.

    “Balance isn’t slowing down. It’s designing rhythms that let you accelerate without burning out.”

    Final Words to the SuperLawyer Community

    Law is evolving at the speed of technology. Even in an age of AI and SaaS, three things remain timeless: trust, clarity, and courage.

    My journey — from NLIU Bhopal to Oxford (2015), Baker & McKenzie London (2016), and leading privacy across India & Southeast Asia, to being recognised in the Forbes India Top 100 Lawyers 2023 and Business World Legal 40 Under 40 — is proof that deliberate choices shaped by curiosity and resilience can redefine what’s possible.

    “You don’t have to be fearless. You just have to move forward despite the fear — and build a brand that speaks for itself.”

    Get in touch with Kriti Sharma –

  • “The principle that has guided me from the beginning is: Blend legal precision with business pragmatism.” – Saarth Dhingra, AGM-Legal at GMR Airports.

    “The principle that has guided me from the beginning is: Blend legal precision with business pragmatism.” – Saarth Dhingra, AGM-Legal at GMR Airports.

    This interview has been published by Anshi Mudgal and The SuperLawyer Team

    Having spent over a decade in the legal industry, handling diverse areas such as contract management, litigation and arbitration, trademarks, and legal advisory, what drew you toward in-house roles instead of pursuing a traditional litigation career?

    Over the years, I found myself more inclined toward roles where legal expertise is closely integrated with business strategy. While litigation offers its own challenges, I was drawn to in-house positions because they allow for ongoing engagement with the business, where legal input can shape decisions early and support long-term objectives. What appealed to me most was the breadth of exposure from contracts and disputes to intellectual property along with the ability to work cross-functionally. I’ve always enjoyed being a trusted advisor, not just resolving issues but helping prevent them through practical, forward-looking counsel. In-house legal work gave me the platform to apply the law in a commercially meaningful way, contribute to enterprise-wide goals, and build deeper relationships across the organization. That level of involvement and impact is what truly motivates me.

    Could you share a bit about your law school journey? What inspired you to pursue a career in law, and how did your LL.M. in Corporate & Financial Law shape your legal perspective and contribute to your long-term growth?

    My journey through law school was both intellectually stimulating and personally grounding—it confirmed that law was the right path for me. I was drawn to the clarity and structure that legal thinking brings, especially in navigating complex business scenarios. Early on, I realized I wanted to work at the intersection of law and commerce, where legal insight directly influences strategic decisions.

    What led me to pursue an LL.M. in Corporate & Financial Law from O.P. Jindal Global University (OPJGU) was a desire to deepen my expertise in areas that shape how businesses operate—corporate governance, M&A, financial regulation and cross-border transactions. The program not only sharpened my technical knowledge but also gave me a broader, international outlook, which has been essential in working with diverse industries and stakeholders. This academic grounding has played a pivotal role in my in-house journey. It equipped me to approach legal challenges with a commercial mindset, engage confidently with leadership, and contribute to sustainable, compliant business growth. OPJGU was established as a philanthropic initiative of its Founding Chancellor, Mr. Naveen Jindal, and I am truly indebted to him for establishing a world class university in India which has shaped the future of thousands of students globally including helping me in becoming a successful in-house counsel and working for giants like JSPL, BPCL, ReNew and GMR.

    You began your career with an in-house role, a path not many young professionals take right away. What early experiences or challenges helped build your legal foundation and shape your approach to corporate practice?

    Starting my legal career in an in-house role gave me a unique head start as it allowed me to understand the commercial realities of legal work from day one. Rather than focusing solely on theory or litigation procedure, I was immediately immersed in how legal decisions impact daily business operations and long-term strategy. One of the earliest challenges I faced was learning to tailor legal advice in a way that was both accurate and actionable for non-legal stakeholders. It pushed me to think beyond just identifying issues. I had to propose workable solutions that aligned with the company’s goals and risk appetite. Those early responsibilities, whether it was reviewing contracts, supporting compliance efforts, or advising internal teams, taught me to be responsive, business-minded, and pragmatic. They laid the groundwork for the way I practice today with a clear focus on enabling the business while managing legal risk thoughtfully.

    Over the years, you’ve held in-house roles across various organizations. How has each experience contributed to your legal and leadership development, and in what ways do these roles continue to influence your current position?

    Every in-house role I’ve taken on has added a different layer to my legal and leadership journey. Working across varied sectors and organizations has helped me develop a broad perspective and a flexible approach to handling legal challenges. It’s taught me to quickly understand business priorities and align legal strategies accordingly. Along the way, I’ve learned to navigate cross-functional dynamics, manage stakeholder expectations, and lead initiatives that have both legal and commercial impact. These collective experiences continue to influence how I work today; whether it’s offering practical, business-oriented legal advice, leading teams, or mentoring junior colleagues. They’ve shaped me into a legal professional who’s not just reactive, but someone who adds value proactively across the business.

    At GMR, you manage end-to-end contracts for the entire non-aero business across India. What are some of the recurring challenges you face during contract negotiations in this sector, and how do you typically address them?

    Working in the non-aero space at GMR Airports, one of the recurring challenges during contract negotiations is managing the varied expectations of diverse stakeholders from retail and F&B partners to service providers while staying within a strict regulatory framework. Each agreement involves a careful balance between commercial viability, operational flexibility, and legal compliance. Negotiations often involve complex revenue-sharing models and long-term commitments, which require clarity around deliverables, risk allocation, and exit rights. It can also be challenging to tailor terms that satisfy business teams yet remain aligned with airport concession requirements and regulatory obligations. To navigate this, I intend to focus on building structured, practical agreements with well-defined roles and responsibilities. I work closely with the internal teams to ensure business goals are captured clearly, while also ensuring the contract holds up to legal and compliance standards.

    What are the key legal complexities you encounter during due diligence in airport-sector transactions, especially when working with international investors or structuring joint ventures?

    In my opinion, due diligence in the airport sector, particularly when dealing with global investors or joint ventures, is layered and complex due to the regulated nature of airport operations and the involvement of public authorities. The first area of scrutiny is usually the concession agreement where we assess whether rights can be transferred, what limitations exist, and whether any government approvals could delay or derail the transaction. Issues like land tenure, encumbrances, and use restrictions are also critical, especially since many airport projects are developed on leased government land or under public-private partnership models. These factors often carry legal and operational risks that must be identified early. When foreign investors are involved, we also have to navigate FDI regulations, security clearance requirements, and ensure the investment structure complies with both aviation sector guidelines and company law. In joint venture setups, we focus on clarity around governance, economic rights, dispute resolution, and exit options, which can get intricate in a sector with long concession cycles. To address all this, we ensure to carry out detailed legal risk mapping, engage with stakeholders to understand regulatory expectations, and build robust representations and warranties into the deal documents. This helps ensure transparency and long-term sustainability for all parties involved.

    What advice would you offer to young legal professionals aiming to build a career in corporate law or enter in-house roles early on? Are there particular skills or experiences you believe they should focus on?

    For those starting out in corporate law or looking to join an in-house team early in their careers, I’d recommend focusing on building a well-rounded foundation not just in legal knowledge, but also in understanding how businesses function. Getting comfortable with contracts, compliance, and risk assessment early on will give you a strong advantage. It’s equally important to develop clear and concise communication skills, because in-house lawyers often act as bridges between legal and non-legal teams. I’d also advise young professionals to prioritize adaptability and commercial thinking and the ability to align legal advice with business goals is key in any corporate role. Real-world exposure, even through internships or secondments, can be more valuable than purely academic achievements. Lastly, find mentors, ask questions, and stay engaged with both legal and business trends. The more proactive and curious you are, the faster you’ll grow into a trusted advisor.

    What guiding principle has stayed with you throughout your career, and how does it shape your professional outlook today? What is your vision for the future, both personally and for the legal profession?

    The principle that has guided me from the beginning is: “Blend legal precision with business pragmatism.” This approach has helped me stay grounded in legal integrity while ensuring my advice adds real value to the business. It’s about being a protector of the organization’s interests, but also a facilitator of its goals. Even today, I focus on being solution-oriented and commercially aligned, especially in high-stakes or cross-functional matters. I believe that legal professionals should be trusted not just for their knowledge, but for their ability to guide outcomes and build confidence. In the future, I see myself stepping further into leadership and mentorship roles, using my experience to support both the organization and younger legal talent. As for the profession, I envision a shift toward more agile, tech-savvy legal teams, i.e. the ones that integrate deeply with business strategy and act as co-creators of value, not just risk managers.

    Get in touch with Saarth Dhingra –